Eicon Networks S52 Instrukcja Obsługi Pobierz pdf (Strona 48)

Maintenance Tools

page 48

CHAPTER 8

Maintenance Tools

The Dialogic

Diva

System Release Software offers the following tools for testing your connection and controller

on your board, and for diagnosing and helping solve problems that might occur with your Dialogic

Diva

Media

Board or the connection:

Dialogic

® Diva® Line Test see below

Dialogic® Diva® Diagnostics on page 48

Dialogic

Diva

Line Test

To use the Dialogic

Diva

Line Test utility, you must have installed your Dialogic

Diva

Media Boards and Diva

System Release Software, and you must have connected your ISDN, channelized E1, channelized T1, or analog

line to the Diva Media Board.

1. To open Diva Line Test, click Start > Programs > Dialogic Diva > Line Test.

2. The Line Test box opens.

Diva Line Test offers the following tests:

• Line Check:

Performs a quick check of your software installation and the physical connection.

• Hardware Test:

Performs a test only of the controller.

• Phone/Loop Test:

Performs basic bidirectional phone tests, to test the connection to other telephones or to itself.

• Call Transfer Test:

Performs different call transfer tests, with the option to choose the transfer type.

• Fax Test:

Performs basic bidirectional fax tests.

For more information about the tests, see the Dialogic

Diva

Line Test Online Help file (DSLineTest.chm).

If Diva Line Test does not return an error, but you still cannot get your Diva board to work properly, then there

might be a problem in the configuration of the application you are using with your Diva board (such as Dial-Up

Networking or faxing software).

Dialogic

Diva

Diagnostics

The Dialogic

Diva

Diagnostics tool can help with the analysis of problems if you encounter difficulties with the

Dialogic

Diva

drivers or with the connection.

Every driver sends status messages and reports any error that occurs. The messages are saved in a specific

memory area of a fixed size, so that the oldest messages are overwritten when the memory is full.

Diva Diagnostics enables the messages from Dialogic

Diva

Media Boards and various drivers to be displayed

and saved.

1. To open Diva Diagnostics, click Start > Programs > Dialogic Diva > Diagnostics.

2. The Diagnostics box opens.

For more information see, the Dialogic

Diva

Diagnostics Online Help file (DivaTrace.chm).

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